Kit Unger started her UX career as a “team of one,” and now manages a team of over 30 people as Senior Director of Experience Design at Smartsheet. We’re excited to have her as the leader of a group of presentations on “Keeping Up with Rapid Growth – From Startup to Enterprise” at Enterprise Experience 2020 (September 1; details here.)
In this episode, she shares the role she wishes she’d hired for 20 employees ago, the elements of scaling a team quickly, and offers a preview of her EX2020 speakers’ presentations:
- Building for Scale: Creating the Zendesk UX Research Practice with Veevi Rosenstein
- A Top-Down and Bottom-Up Approach to User-Centric Maturity at Scale with Vasileios Xanthopoulos
- Lead Effectively While Preserving Team Autonomy with Growth Boards with Jackie Ho
Kit’s shoutout: Sarah Hubbard, co-founder of Seattle Women of Design and UX
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