Our virtual workshops are designed with you in mind. They combine lecture, discussion, exercises, and office hours—spread out over the course of a week—so you can learn and engage without feeling drained by the end of the day.
Enterprise Experience 2020 workshops follow this schedule:
with Dan Brown
You may not want to hear this, but if you’re doing your job right all your conversations are “tough”. That is, they deal with complex, nuanced topics like application design or organizational dynamics or performance. They involve people who care deeply about those topics. They require arriving confidently at decisions that matter to your job and everyone’s job.
In this workshop, we’ll talk about what makes conversations tough and how to navigate them. We’ll identify and practice techniques that you can bring to your conversations to make them productive. Learn more
with Carolyn Hou
**AS OF AUGUST 19, THIS WORKSHOP HAS SOLD OUT**
UX researchers and designers have powerful tools for understanding people, but their training often lacks key skills needed to navigate and influence the business environments in which they work. This workshop will give you the business acumen you need to amplify your impact within your own organization or your clients’ organizations. Covering the fundamentals of finance, organizational structure, and strategy, you’ll learn the tools and frameworks that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department. Learn more
with Sophia Prater and Bram Wessel
Many UX designers, product owners, and the people responsible for the digital world are facing incredible complexity. As they try to design simple front-end solutions for their users, the back-end reality of multiple databases, multi-level permissions, APIs, and content governance often seems impossible to tame. In this workshop, participants learn Object-Oriented UX, a methodology that helps wrangle that complexity into a tidy array of color-coded sticky notes. Participants will return to their organizations with a repeatable, scaleable, and collaborative tool for detangling—and visualizing—even the most convoluted IAs. Learn more
with Dan Brown
You may not want to hear this, but if you’re doing your job right all your conversations are “tough”. That is, they deal with complex, nuanced topics like application design or organizational dynamics or performance. They involve people who care deeply about those topics. They require arriving confidently at decisions that matter to your job and everyone’s job.
But, just because they’re necessary doesn’t make them easy. And sometimes it feels like our training prepared us for everything but the difficult conversation. Sometimes it feels like you all will never see eye-to-eye, or that none of you ever understand each other. Sometimes it feels like you all just keep talking in circles. Sometimes it feels like that one coworker doesn’t even *want* to come to an agreement. No one has these conversations because they want to: they have them because they have to.
In this workshop, we’ll talk about what makes conversations tough and how to navigate them. We’ll identify and practice techniques that you can bring to your conversations to make them productive. These techniques fall into four categories:
These techniques directly address the most typical obstacles in conversations, like lack of empathy or understanding. We’ll look at some of these obstacles more deeply and discuss how fear and confusion are the primary distractors from productive conversation. We’ll develop a framework for facilitating conversations to arrive at meaningful conclusions based on the types of conversations you have. These different kinds of conversations include:
with Carolyn Hou
UX researchers and designers have powerful tools for understanding people, but their training often lacks key skills needed to navigate and influence the business environments in which they work. This workshop will give you the business acumen you need to amplify your impact within your own organization or your clients’ organizations. Covering the fundamentals of finance, organizational structure, and strategy, you’ll learn the tools and frameworks that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department.
You’ll leave the workshop with:
Agenda
Outcomes
with Sophia Prater and Bram Wessel
Many UX designers, product owners, and the people responsible for the digital world are facing incredible complexity. As they try to design simple front-end solutions for their users, the back-end reality of multiple databases, multi-level permissions, APIs, and content governance often seems impossible to tame. In this workshop, participants learn Object-Oriented UX, a methodology that helps wrangle that complexity into a tidy array of color-coded sticky notes. Participants will return to their organizations with a repeatable, scaleable, and collaborative tool for detangling—and visualizing—even the most convoluted IAs.
Benefits