Enterprises—huge, distributed, complex businesses, government agencies, and other large organizations—account for an enormous portion of the global economy. Yet people who engage with enterprises—employees, customers, and managers—face experiences that are tedious, fragmented, complicated, and just plain awful, especially when compared with consumer-facing experiences. It’s time to right these wrongs—and that’s why we created the Enterprise UX conference series.
Rosenfeld Media started producing Enterprise UX in 2015—in partnership with Rackspace, which hosted the conference at their San Antonio headquarters—and it’s grown ever since.
You’ll find presentation decks, videos, sketchnotes, and tripnotes linked from our past conferences’ program pages.
Subscribe to our mailing list and follow @exconference on Twitter.
The Rosenfeld Media team produces Enterprise Experience, with Karen Corbett and Michelle Kaplan taking the lead on making sure our attendees, speakers, and sponsors enjoy a great conference experience.
Uday Gajendar, Lada Gorlenko, and Lou Rosenfeld make up our program committee. Dan Willis curates our storytellers’ session. MJ Broadbent is our official sketch noter, and Natalie Hanson is our official trip noter.
Uday Gajendar specializes in “next-gen” innovation projects and “three-in-a-box” product development with business and engineering leads. He also regularly writes for ACM Interactions and speaks worldwide on design topics at SXSW, UX Australia, IxDA, Midwest UX, and other venues. You can read Uday’s thoughts on design at his blog and on Medium.
Lada Gorlenko is an enterprise veteran with expertise in UX and Organizational Design. She ran customer research programs for the European Commission, British Telecom, IBM, and Microsoft, and owns a leadership development firm that coaches on customer-focused innovation. Lada works on adapting classic UX techniques to the B2B context, to help design products and services for complex organizations, not just individuals.
Lou Rosenfeld is Rosenfeld Media’s founder and publisher. Like many user experience folk, Lou started somewhere (library science), made his way somewhere else (information architecture), and has ended up in an entirely different place (publishing). Lou spent most of his career in information architecture consulting, first as founder of Argus Associates and later as an independent consultant. He co-founded the Information Architecture Institute and the IA Summit, the user experience network. And he does know something about publishing, having edited or co-authored five books, including the IA “bible,” Information Architecture for the World Wide Web, and Search Analytics for Your Site.Brought to you by 
“A great networking opportunity.”
—Vanessa Michelle Garcia, IBM