Getting Started in UX lays out a framework to think about UX and then explains the goals, methods, and tools you need to do great work. Whether you need a crash course on a new concept or a refresher on an old favorite, this book will help. It’s designed to help you get things done. It won’t make you an expert overnight, but it will get you up-to-speed before your next project, meeting, or interview. This is the book I wish I had before my first User Experience job.
Boon Sheridan loves solving problems and sharing stories. He brings over 15 years of design and strategy experience to life in words, pictures, personas, maps, flows, workshops, and the occasional voice-over. As a card-carrying geek, Boon hates duplicating efforts. Over the years he’s taken apart the way he and his teams work, found common goals and mapped where overlaps occurred. Now he adds a pinch of audience needs and content models into persona dimensions, sprinkles site goals and structure into editorial plans and sleeps much better at night.
Over the years he’s crafted content strategies for financial services, developed design cookbooks for insurance companies, designed applications for hotel giants, created customer journeys for entertainment powerhouses, and helped startups clarify their vision and ideas.
He’s spoken about UX and design at places like EuroIA, MidwestUX, The MIMA Summit, UCLA and more. He holds a BA in English Literature from Wheaton College and has a “to read” stack that seems to get smaller.
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Carl Collins is an American information architect in London. In his career he has worked at some of the world’s biggest design agencies, as well as in-house on enterprise software and financial services platforms. As a lecturer he has spent years educating university students in the ways and means of interaction design and UX. And yet, he’s still a student of UX, still learning from the many and varied ways that human behavior interacts with technology.
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